Teen Programs Specialist
Position Title: Teen Programs Specialist
Department: Youth Services
Reporting Relations: Youth Services Manager
Pay Level: 24
Wage Range: $20.90 – $25.60
Job Status: FLSA: Non-Exempt
Job Hours: Full-Time, 40 hours per week
Job Posting Open Date: June 4, 2021
Job Posting Closing Date: July 5, 2021
Location: Wilkinson Public Library is located at 100 W. Pacific Avenue, Telluride, Colorado 81435
- Complete WPL online job application at https://telluridelibrary.org/employment/.
- Include resume and cover letter. Upload file link included on online job application.
Wilkinson Public Library (WPL) is committed to building and sustaining an inclusive and equitable working and learning environment for all staff. WPL is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, disability, military status, sexual orientation, gender identity or expression, veteran status, genetic information, marital status, or any other characteristic or status protected by law. In addition, WPL will not make hiring decisions based upon a person’s political affiliation, socioeconomic status, or familial status.
Wilkinson Public Library offers a generous benefit package depending on employment status:
Regularly Scheduled Full-Time Status
Benefits include cafeteria health, dental, vision insurance, group life/accidental death and dismemberment (AD&D) insurance, group long term disability insurance, health reimbursement arrangement (HRA), health care and dependent care flexible spending accounts, Colorado Public Employees Retirement Association (PERA) retirement contributions, PERAPlus 401(k), vacation pay, sick leave pay, paid personal days, holiday pay, paid parental leave, bereavement leave, employee assistance program.
Provides library services and programming for and with teens and those who work with teens in collaboration with the Youth Services Manager and other Youth Services staff members. Acts as the primary staff member in the Teen Area, supervises and monitors teens in the library, and develops programming that will engage teens during the school year and summer. Works at any public service desk (adult, teen, and youth) and provides support for Materials Management as needed.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
- Supervises and monitors teens in the Teen Area.
- Maintains a calm and professional demeanor at all times while engaging with teens, other patrons, and staff.
- Plans and implements programs for students in grades 7-12.
- Shows initiative and creativity in developing new services and programs for teens.
- Acts as liaison and develops relationships between the library and local schools and other organizations that serve teens.
- Promotes literacy and conducts reader’s advisory services for teens.
- Markets library programs, collections, and services for teens through interactions with students, teachers, and patrons, as well as through social media and other platforms.
- Exercises good judgment in enforcing library policies while maintaining positive relations with customers.
- Shelves and organizes books and other materials in the teen collection.
- Assists at any public service desk, as assigned.
- Demonstrates proficiency with the circulation software. Checks library materials in/out and instructs patrons on self-service options.
- Creates and maintains library user accounts.
- Answers telephones, transfers calls, and directs messages.
- Assist patrons with library computer catalog, basic reference questions, reader’s advisory, and other information needs. Refers patrons to other resources or staff member(s) when appropriate.
- Demonstrates good working knowledge of computer hardware and software.
- Contributes to a positive work environment and offers management team suggestions for workflow and process improvement.
- Attends and participates in staff meetings.
- Seeks opportunities for job-related training, continuing education, and professional development as the budget allows.
- Performs other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
- Passion for working with teens and youth.
- Skill in planning programs and events to engage teens.
- Ability to work well independently and as part of a team.
- Skill in customer relations including dealing with difficult patrons and volatile situations.
- Ability to work with customers and patrons in a courteous manner for prolonged periods of time.
PHYSICAL & MENTAL REQUIREMENTS
- Light lifting and carrying (under 25 lbs.), walking, standing, kneeling, bending and stooping are performed frequently.
EDUCATION & EXPERIENCE
Education: High School Diploma required; Bachelor’s degree preferred.
Experience: One (1) year relevant or similar experience working with teens/youth.
Working knowledge of: Basic computer skills and familiarity with social media platforms and digital resources.
Ability: Spanish fluency is preferred.
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Library District.