What to know before you visit

In order to provide a safe environment for staff and patrons, some of our services and policies have changed. Please review the information below for details on our schedule of open hours, safety protocols, and what to expect when you visit the library.

  • Is the library fully open?

    Not quite. Starting Monday, 09/21 the library will be open for walk-ins at three daily timeslots – 9:30 -11:30, 12:30-2:30 and 3:30-5:30. The library will have a maximum of 25 patrons allowed in the building for each time slot.  Patrons are limited to one visit per day. 

    Your library visit will be limited to 2 hours. If you arrive after the start of an appointment slot, you will still have to leave at the end of the appointment time period. For instance, if you arrive at 11:00 for the 9:30 time slot, you will have to leave at the end of the appointment at 11:30.

  • Do I need to make an appointment to visit the Library?

    Starting Monday, 9/21 you no longer need to make an appointment to visit the library. If you’d like to be certain that you can visit during a certain time slot, call us at 970-728-4519 and we’ll pencil you in.

  • Are children allowed to visit the library?

    Yes. Children under the age of 8 must be accompanied by an adult.

    Children over the age of 2 are required to wear a mask for the duration of their visit.

     

  • How long can I visit the library?

    Your library visit will be limited to 2 hours. We encourage you to ‘grab and go’ as much as possible.

  • Do I need to wear a mask during my visit?

    Yes. In accordance with the Town of Telluride and State of Colorado Public Health Orders, all patrons over the age of 2 must wear a mask for the duration of their visit while in the library.

    We will provide masks if necessary, though you are encouraged to bring your own.

     

  • Other Safety Protocols

    We will provide hand sanitizer and encourage patrons to wash their hands upon entering the building.

    We ask that you do not enter the building if sick or showing any symptoms of COVID-19 or have been in contact with a person who has had any symptoms.

    While in the Library, patrons must follow social distancing guidelines and maintain at least 6 feet of distance from other patrons and Library staff at all times.

  • I don’t want to wear a mask in the library, how can you accommodate me?

    All patrons are required to wear a mask while in the building. If you can’t wear a mask, we can help you through our curbside service (including printing, faxing, scanning, and copying), virtual resources and various digital devices for checkout such as laptops, iPads, and WiFi hotspots. 

    We are also offering delivery services at this time, email requests to delivery@telluridelibrary.org.

  • What safety precautions are in place?
    • We are following the guidelines and recommendations of our state and local health departments to ensure patron and staff member safety.
    • All WPL staff members will wear masks and follow the recommended guidelines for regularly sanitizing surfaces and materials. High-touch surfaces will be cleaned regularly.
    • Plexiglass shields have been installed at all check-out counters for the safety of both patrons and staff.
    • Computers have been rearranged and furniture has been removed to allow for maximum social distancing.
    • Patrons are encouraged to use our self-check kiosk to check out their own materials.
    • Patrons and staff must follow social distancing guidelines and stay 6 feet apart, use hand sanitizer/wash hands when entering the building, and wear masks the entire time they are in the building. 
    • Any items that have been browsed by patrons during their visit should be placed on designated browsing carts throughout the library. All returned/browsed library materials will be quarantined for a minimum of 72 hours before being checked in.
    • We will sanitize computer stations and high touch areas at the end of every library appointment time slot.
    • We have a professional cleaning service that provides a deep clean of the entire library every evening.
  • Can I use a computer?

    Yes! Computer use is limited to 1 hour. If you need an additional hour of computer time, please see a staff member to extend your computer session.

    Headphones will not be available for checkout. Patrons are encouraged to bring their own.

    Computer assistance will be limited, due to social distancing guidelines. Staff will be able to provide remote assistance when necessary.

    We also have tables set up on the outdoors on the east side of the building for WiFi access. 

    We offer Chromebooks, iPads and hotspots for checkout for use in your own home.

  • Can I get prints or copies?

    Yes, you can make prints and copies in the building. Or you can email your document to print@telluridelibrary.org and then call/text Curbside at 970-729-8129 to pick it up outside. 

  • Is curbside pickup still available?

    Yes! Curbside pickup is available every day from 9:30am – 5:30pm. Call or text 970-729-8129.

  • Can I bring book donations to the library?

    No, we are not accepting book donations at this time. Please do not leave donations at the door.

  • Can I request items from other libraries for pickup at WPL?

    Yes, you can place holds from other Marmot libraries and from Prospector libraries.

    Please note that, due to quarantine procedures, holds may take longer than normal to arrive from other libraries.

  • Will the library offer in-person programming?

    Yes, we’ll have storytimes on our patio, and various adult programs with limited attendance. See the event schedule here https://www.telluridelibrary.org/event/. We will continue to offer virtual programming for all ages. 

    The Story Walk along the River Trail is always open and regularly updated.

  • My child is going back to school. How can the library help?

    The library’s Youth Services team is happy to help locate resources– both print and digital– to assist with homework and school assignments. We can also assemble materials for classrooms. Need a computer or hotspot? We have Chromebooks available for in-library use and to check out, and hotspots that you can check out!

  • Can I book a meeting room?

    Yes! Starting 09/21 you can reserve a meeting room for a maximum of 2 hours/1 visit per day. The meeting rooms are available during the open time slots – 9:30-11:30, 12:30-2:30 and 3:30-5:30. Book a meeting room here

     You can use the Upper and Lower Terraces for meeting spaces (weather permitting). See the available time slots here http://wilkinsonpubliclibrary.evanced.info/spaces

    Please note that if you book the Lower Terrace for after 5:30pm, you must enter through the library before we close at 5:30pm. Library bathrooms, etc will not be available after we close and you will exit through the terrace gate.

  • What else has changed at the library?
    • Children’s toys and hands-on activities are not available.
    • In-person technology help is not available.
    • Volunteer opportunities are not available at this time.
    • Book donations are not being accepted at this time.