What to know before you visit

In order to provide a safe environment for staff and patrons, some of our services and policies have changed. Please review the information below for details on our schedule of open hours, safety protocols, and what to expect when you visit the library.

  • Is the library fully open?

    No. Starting Saturday, 11/28 the library will be moving back to curbside service only. You will not be allowed to enter the building.

  • Do I need to make an appointment to visit the Library?

    As of 11/28, the Library is offering curbside service only. You cannot currently visit the Library.

  • Are children allowed to visit the library?

    As of 11/28, the Library is offering curbside service only.

     

  • How long can I visit the library?

    As of 11/28, the Library is offering curbside service only. Sadly you cannot visit the Library.

  • Do I need to wear a mask during my visit?

    As of 11/28, the Library is offering curbside service only. Sadly you cannot visit the Library.

    When we are able to reopen, you will need to wear a mask. In accordance with the Town of Telluride and State of Colorado Public Health Orders, all patrons over the age of 2 must wear a mask for the duration of their visit while in the library.

    We will provide masks if necessary, though you are encouraged to bring your own.

     

  • Other Safety Protocols

    As of 11/28, the Library is offering curbside service only. Sadly you cannot visit the Library. These are safety protocols that will continue to be followed when we are able to reopen:

    We will provide hand sanitizer and encourage patrons to wash their hands upon entering the building.

    We ask that you do not enter the building if sick or showing any symptoms of COVID-19 or have been in contact with a person who has had any symptoms.

    While in the Library, patrons must follow social distancing guidelines and maintain at least 6 feet of distance from other patrons and Library staff at all times.

  • I don’t want to wear a mask in the library, how can you accommodate me?

    As of 11/28, the Library is offering curbside service only. Sadly you cannot visit the Library.

    When we are able to reopen, all patrons will be required to wear a mask while in the building. If you can’t wear a mask, we can help you through our curbside service (including printing, faxing, scanning, and copying), virtual resources and various digital devices for checkout such as laptops, iPads, and WiFi hotspots. 

    We are also offering delivery services at this time, email requests to delivery@telluridelibrary.org.

  • What safety precautions are in place?

    Again, as of 11/28, the Library is offering curbside service only. Sadly you cannot visit the Library. When we are able to reopen we will continue to follow these safety precautions:

    • We are following the guidelines and recommendations of our state and local health departments to ensure patron and staff member safety.
    • All WPL staff members will wear masks and follow the recommended guidelines for regularly sanitizing surfaces and materials. High-touch surfaces will be cleaned regularly.
    • Plexiglass shields have been installed at all check-out counters for the safety of both patrons and staff.
    • Computers have been rearranged and furniture has been removed to allow for maximum social distancing.
    • Patrons are encouraged to use our self-check kiosk to check out their own materials.
    • Patrons and staff must follow social distancing guidelines and stay 6 feet apart, use hand sanitizer/wash hands when entering the building, and wear masks the entire time they are in the building. 
    • Any items that have been browsed by patrons during their visit should be placed on designated browsing carts throughout the library. All returned/browsed library materials will be quarantined for a minimum of 72 hours before being checked in.
    • We will sanitize computer stations and high touch areas at the end of every library appointment time slot.
    • We have a professional cleaning service that provides a deep clean of the entire library every evening.
  • Can I use a computer?

    Unfortunately computer use is not currently available.

    We have tables set up outdoors on the east side of the building for WiFi access. 

    We offer Chromebooks, iPads and hotspots for checkout for use in your own home.

  • Can I get prints or copies?

    Yes, you can email your document to print@telluridelibrary.org and then call/text Curbside at 970-728-4519 to pick it up outside. 

  • Is curbside pickup still available?

    Yes! Curbside pickup is available every day from 9:30am – 5:30pm. Call or text 970-728-4519.

    Curbside holds pickup is also available. Call or text 970-728-4519 and a librarian will deliver your holds to your car.

  • Can I bring book donations to the library?

    No, we are not accepting book donations at this time. Please do not leave donations at the door or place them in the returns slot.

  • Can I request items from other libraries for pickup at WPL?

    Yes, you can place holds from other Marmot libraries and from Prospector libraries.

    Please note that, due to quarantine procedures, holds may take longer than normal to arrive from other libraries.

  • Will the library offer in-person programming?

    Due to the current San Miguel County Level Red designation, in-person programming has been cancelled. We will continue to offer virtual programming for all ages. 

    The Story Walk along the River Trail is always open and regularly updated.

  • My child is going back to school. How can the library help?

    The library’s Youth Services team is happy to help locate resources– both print and digital– to assist with homework and school assignments. We can also assemble materials for classrooms. Need a computer or hotspot? We have Chromebooks available for in-library use and to check out, and hotspots that you can check out!

  • Can I book a meeting room?

    Due to the current San Miguel County Level Red designation, the Library and the meeting rooms are currently closed. 

     

  • What else has changed at the library?
    • Children’s toys and hands-on activities are not available.
    • In-person technology help is not available.
    • Volunteer opportunities are not available at this time.
    • Book donations are not being accepted at this time.